About Us

Would it inspire you to see the tangible impact of your work on the world? To work for an organisation that is committed to making a positive difference for people everywhere. If so, we could be the organisation for you. We are the Chartered Institute of Building (CIOB), the world's largest and most influential professional body for construction management and leadership.

About the Role

We’re looking for a Professional Conduct administrator to provide effective administration support to the professional conduct process of CIOB members, liaising closely with Governance colleagues and Investigators to ensure the smooth running of the process in line with the Disciplinary Regulations. You will also be an active member of our Governance department.

Key responsibilities will include:

Provide administrative support to the professional conduct process by administering the arrangements for Committee meetings and hearing, including liaising with the Committee members, lawyers and members as appropriate, organising meeting requirements, travel and accommodation as appropriate.

Supporting the Professional Conduct Officer with the running of Mandatory CPD audits as first line support for queries and the management of spreadsheets and outcomes.
Administration for the disciplinary process for the non-performers. This involves drafting of standard returns and collation of evidence packs for the CPD disciplinary process.

Update the CRM and other Institute systems with each stage of the disciplinary process, including but not limited to the compliance notes and outcomes with cost orders.

Support the Professional Conduct Officer with the Company Membership Scheme process as first line support for queries and the management of spreadsheets and outcomes.

About You

The ideal candidate will have:

Proven excellent administration and organisational skills.
Strong attention to detail, high level of diligence and ability to keep accurate records.
Excellent communication skills both written and verbal, with the ability to communicate at all levels from senior staff, technical experts to members of the public.
Ability to manage and prioritise a busy workload, in line with agreed processes.
Proven experience in dealing with confidential matters.
Strong IT skills with experience in Microsoft Office, Teams and CRM systems.

Why work for us?

We offer not only the opportunity to make a real difference through your work but also a friendly, flexible, and supportive working environment. Here’s what you can expect:

A Competitive Salary
Generous Benefits Package:
- 25 days holiday (rising to 29 with service) plus bank holidays, a birthday day off, and Christmas closure.
- Private pension scheme with employer contributions and free pension advice.
- Private medical insurance (includes Online GP and Wellbeing Assistance) and a Health Cash Plan (includes dental and optical cashback).
- Enhanced family-friendly policies and life assurance.
- Access to resources supporting wellbeing, including an Employee Assistance Programme and mental health first aiders.
Development Opportunities: Learning and development tailored to your career growth.
Inclusive Environment: We’re a disability-committed and EDI-focused employer, with values that celebrate diversity and inclusivity.
Recognition: We hold a Gold Investors in People Award, reflecting our commitment to your development and wellbeing.

We are proud to say that we hold a Gold Investors in People Award – which we really hope will show you our commitment to you as an employer.

We are committed to safer recruitment and to safeguarding the wellbeing of everyone who works with or comes into contact with our organisation. As part of this commitment, all appointments are subject to a robust selection process, including verification of identity, employment history, references, and appropriate background checks. We expect all colleagues to share our values and uphold the highest standards of safety, integrity, and professionalism.